- Buying microsoft office for mac on ebay concerns full#
- Buying microsoft office for mac on ebay concerns software#
Specially ordered products may incur a restocking fee, at the Sales Manager's discretion.
Buying microsoft office for mac on ebay concerns software#
Trade software such as oem software product which media installation keys are externally visible cannot be accepted for return nor refund. Please note that all returns must be accompanied by an RMA (Merchandise Authorisation Number) which should be requested via our e-mail help desk.
It should be understood that it is the customer's responsibility to return the goods safely to the company's address:
Buying microsoft office for mac on ebay concerns full#
Provided the above criteria are met, a full refund of the product itself will be issued within 14 days. Subject to the right of consumers to return goods for refund under The Consumer Protection (Distance Selling) Regulations 2000, all our private customers are entitled to cancel a purchase at any time prior to shipping or return a product within a cooling off period of 7 days of purchase as long as the packaging of the goods (wrap, seal and shrink-wrap) remains intact and the product is exactly as received as new. The warranty does not apply if the goods have been altered or damaged in any way by the customer, employees or agents, or goods not used in accordance with the manufacturer's instructions. We will provide you with the contact information for the relevant manufacturer. We will refer you directly to the product manufacturer in such cases. Customers who wish to make a warranty claim must comply with the manufacturer's instructions and warranty procedure. Payment can be made by either credit or debit cards, cheques or cleared funds, such as bank transfers.Īll goods delivered to UK addresses carry a twelve month manufacturer's warranty.
Please allow five business days for cheque clearance. Unless a credit purchase has been agreed on a new or existing customer account, payment for goods must be received before the goods are dispatched. The company does not accept liability for shortage of goods delivered, or damage to deliveries unless it is notified in writing within three business days of the goods being delivered. The customer must inspect the goods upon delivery. We hold the right to deliver the goods in several consignments but will not charge any extra delivery for these. Prices, stock levels and general information are updated automatically online as well as off-line on a regular basis, and on some rare occasions may be inaccurate, however if the price, stock level or general products information has changed when we receive your order we will contact you and discuss any possible alternative or cancellation.Īlthough Xtrasoft Limited makes every effort to ensure that all goods are delivered as agreed, dates and times of delivery are only estimates by our couriers Xtrasoft Limited cannot however be liable to the customer for any business losses, charges or damages incurred by the customer due to late delivery of goods. Orders are accepted online, via the telephone, fax or letter. Xtrasoft Limited will offer advice upon request but it should be understood that it is the customer's responsibility to ensure the product(s) suitability and compatibility for their needs, equipment and operating system prior to placing an order. The sales contract becomes binding when the customer receives a written confirmation in the form of an e-mail/Fax and the goods have been dispatched.Īlthough Xtrasoft Limited takes every possible precaution when updating products and information, the company holds no legal responsibility for any typographical errors on the website, pricelists, adverts or other publications. These terms and conditions do not affect your statutory rights.Įvery purchase from Xtrasoft Limited is subject to our Terms and Conditions. Xtrasoft Limited reserves the right to change or amend these terms and conditions at any time without prior notice. Please read the terms and conditions carefully prior to any purchase as they constitute a legally binding contract between Xtrasoft Limited and yourself, the customer: Terms and conditions of the sale TERMS & CONDITIONS
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